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Add Notes to Issues

See How You Can Quickly Add Comments and Updates on Your Issues!

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Written by Andrew Olender
Updated this week

Overview

FunJoin's Issues feature makes tracking the steps your team takes to solve problems easy.

Teammates can add Notes to Issues. In these Notes, they can provide updates, Mention other teammates, or attach photos, videos, and files.

In the Admin Panel, you have all the tools you need to manage your Issues:

  • Create an Issue

  • Resolve and Reopen Issues

  • Use Issue Notifications

  • Export Issues to CSV


Step-By-Step Instructions

Add Note to an Issue

Steps:

  1. Click "Issues" in Top Navigation

  2. Find Issue in Issue Management Table

  3. Click on the Issue to open

  4. Insert Note in Add Note Text Field

    1. (Optional: Tag Employee) Insert “@” symbol in Add Note Text Field

    2. (Optional: Tag Employee) Select Employee from Employee Dropdown

  5. (Optional: Add Attachment) Tap “Attach File” Button

  6. (Optional: Add Attachment) Select relevant photo, document or video from Computer

  7. Tap “Send” Button

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