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Create an Issue

Discover How To Rapidly Record Problems via FunJoin's Issue Tracking Tool

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Written by Andrew Olender
Updated this week

Overview:

It is quick and easy to create Issues in the FunJoin Admin Panel.

You can set the Issue Type, add a detailed description, Tag your teammates, connect the Issue to Participants, and more!

In the Admin Panel, you have all the tools you need to manage your Issues:

  • Add Note to Issue

  • Resolve and Reopen Issues

  • Using Issue Notifications

  • Export Issues to CSV


Step-By-Step Instructions:

Create an Issue

Steps:

  1. Click "Issues" in Top Navigation

  2. Click the “+ Issue” Button

  3. In “Add Issue” Modal Window:

    1. Select Issue Type from Issue Type Dropdown

    2. Select Location from Location Dropdown

    3. Insert Issue Description in Description Text Field

      1. (Optional: Mention Employee) Insert “@” symbol in Description Text Field

      2. (Optional: Mention Employee) Select Employee from Employee Dropdown

    4. (Optional: Tag Participant) Type Participant Name in Participant(s) Text Field

    5. (Optional: Tag Participant) Select Participant for Participant Dropdown

    6. (Optional: Add Attachment) Click “Browse Files” Button

    7. (Optional: Add Attachment) Select relevant photo, document or video from Computer

    8. Click “Create Issue” Button

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