Understanding Credits
Max Jaskwhich avatar
Written by Max Jaskwhich
Updated over a week ago

What is a Credit?

In FunJoin, Customers purchase their Reservations through Credits.


Using Credits:

Schedule and Pay Flow (Default)

Customers select the Sessions and/or Programs they want to enroll in first, then purchase the Credits they need to enroll.

Buy Credits & Save Flow (Optional)

Customers purchase Credits first and then select the Sessions and/or Programs they want to enroll in. They redeem their Credits to enroll in their selected Sessions and/or Programs.

When the Buy Credits & Save Flow is enabled, Customers can purchase their Credits "Now" and redeem them "Later."

Elite Operator Tip

Credits provide flexibility and convenience to customers while also generating revenue in advance. They may be a great way for your business to drive growth, streamline operations, and more.

Credit Customization:

Credits are always specific to your business and totally customizable.

You can create any Credit you can dream of!

Every Credit you create can have its own price and properties. Customers can be given the option to upgrade their Credits, you can set Credits to expire, and you can offer discounts for buying packages of Credits.

Credit Types:

Session Credits

Customers purchase Sessions via Session Credits.

A Session Credit can be redeemed for or used to Purchase one Session of an Offering within a given Schedule Set.

Schedule and Pay Flow: Customers will select the Session(s), and then directly purchase the Session Credit(s) to enroll.

Buy Credits & Redeem Flow: Customers will purchase the Session Credit(s), and then redeem their Session Credit(s) to enroll in the Session(s).

Session Credit Examples:

  • Credit Name: By the Day - Half Day

  • Credit Price: $115

  • Redeemable for: 1 "Half-Day" Session

  • Credit Name: By the Day - Full Day

  • Credit Price: $165

  • Redeemable for: 1 "Full Day" Session

Program Credits

Customers Purchase Programs via Program Credits.

A Program Credit can be redeemed for or used to Purchase all the Sessions of an Offering within a given Schedule Set.

Schedule and Pay Flow: Customers will select the Program(s), and then purchase Program Credit(s) to enroll.

Buy Credits & Redeem Flow: Customers will purchase Program Credit(s), and then redeem their Program Credit to enroll in Program(s).

Program Credit Examples:

  • Credit Name: By the Week - Half Day

  • Credit Price: $435

  • Redeemable for: 5 "Half Day" Sessions

  • Credit Name: By the Week - Full Day

  • Credit Price: $649

  • Redeemable for: 5 "Full Day" Sessions

Free Credits

In FunJoin, you can create Free Program and Session Credits. These Credits allow Customers to Book Reservations without making a Payment.

Recommended Use: You’ll want to use Free Credits for programming and events that your Customers do not need to pay to attend.

A Free Session Credit can be redeemed for or used to Book one Session of an Offering within a given Schedule Set.

A Free Program Credit can be redeemed for or used to Book all the Sessions of an Offering within a given Schedule Set.

Credit Do’s and Don’ts:

Do's

  • Take advantage of Credit Types Settings to customize your Credits.

  • Take advantage of the Buy Credits & Save Flow to incentivize your Customers to buy in bulk.

Don'ts

  • Don’t make your Credit Type names overly specific. Remember they can be used for multiple different Sessions and Programs.

  • Don’t forget to “Activate” your Credit Type after you create it. Inactive Credit Types are not available for purchase.

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