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Manage Documents in Participant Profile
Manage Documents in Participant Profile
Alexander Richards avatar
Written by Alexander Richards
Updated over a week ago

Training Video


Open Documents Modal Window

Steps:

  1. Click on "Customers" in Top Menu Bar

  2. Find Customer in Customer Management Table

  3. Click Customer Name to open Customer Profile

  4. Click on Participant Name

  5. Click on "View All" Button under "Documents" to open "Documents" Modal Window


On-Demand (Manual) Document Creation and Assignment

Steps:

  1. In "Documents" Modal Window:

    1. Click "Add New Document" Button

    2. Select Template from the Select Document Template Dropdown

    3. Click "Add" Button


Add Files to Participant

Steps:

  1. In "Documents" Modal Window:

    1. Click "+ Add File" Button

    2. Select File from Computer

    3. Click "Open" Button


Submit Documents for Participants

Steps:

  1. In "Documents" Modal Window:

    1. Find "Requires Action" Section

    2. Find Document

    3. Click More Options Button

    4. Click "Upload File/Photo(s)" Button

    5. Click "Browse Files" Button

    6. Select File From Computer

    7. Click "Open" Button

    8. Click "Sign Document" Button


Mark Documents Signed

Steps:

  1. In "Documents" Modal Window:

    1. Find "Requires Action" Section

    2. Find Document

    3. Click More Options Button

    4. Click "Marked Signed" Button

Note: This Function only applies to Custom Documents.


Access Signed Documents

Steps:

  1. In "Documents" Modal Window:

    1. Find Signed Documents Section

    2. Click on Document Name

Note: You can Print or Download the Document (If Needed)


Delete Document Request

Steps:

  1. In "Documents" Modal Window:

    1. Find Requires Action Section

    2. Find Document

    3. Click More Options Button

    4. Click "Delete" Button


Mark Signed Documents Expired

Steps:

  1. In "Documents" Modal Window:

    1. Find Signed Documents Section

    2. Find Document

    3. Click More Options Button

    4. Click "Mark Expired" Button

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