FunJoin

Click on Customer Name to open Customer Profile

Click Reschedule Button to open Rescheduling Page

Select Location from Location Dropdown

Choose new Session Date and click that date on the Calendar

On right-hand side, click “Select” button next to new Session 

(If Complimentary) Click Complimentary Reschedule Checkbox

(If Fee Applies) Add Reschedule Cost/Fee in Reschedule Cost Textbox

(If Fee Applies) Select Card on File or Add New Card

(Optional: Add Note) Enter Reason for Rescheduling in Reason Textbox

Click Reconfirmed Dates and Policy with Customer Checkbox

1. Click "Customers" in Top Menu Bar
2. Find Customer on Customers Page
3. Click on Customer Name to open Customer Profile
4. Click to select Participant
5. Open "Upcoming Schedule" Tab
6. Find Session you want to Reschedule
7. Click on “More Options” Button
8. Click Reschedule Button to open Rescheduling Page
9. Select Location from Location Dropdown
10. Choose new Session Date and click that date on the Calendar
11. On right-hand side, click “Select” button next to new Session 
12. (If Complimentary) Click Complimentary Reschedule Checkbox
13. (If Fee Applies) Add Reschedule Cost/Fee in Reschedule Cost Textbox
14. (If Fee Applies) Select Card on File or Add New Card
15. (Optional: Add Note) Enter Reason for Rescheduling in Reason Textbox
16. Confirm all Rescheduling Details
17. Click Reconfirmed Dates and Policy with Customer Checkbox
18. Click “Confirm” Button

On Rescheduling Page, ensure your Program selection is correct

Choose new Schedule Set and click to select

On right-hand side, click “Select” Button next to new Program

1. Click "Customers" in Top Menu Bar
2. Find Customer on Customers Page
3. Click on Customer Name to open Customer Profile
4. Click to select Participant
5. Open Upcoming Schedule Tab
6. Find Program you want to Reschedule
7. Click on “More Options” Button
8. Click "Reschedule" Button
9. On Rescheduling Page, ensure your Program selection is correct
10. Select Location from Location Dropdown
11. Choose new Schedule Set and click to select
12. On right-hand side, click “Select” Button next to new Program
13. Confirm Rescheduling Details are correct
14. (If Complimentary) Click Complimentary Reschedule Checkbox
15. (If Fee Applies) Add Reschedule Cost/Fee in Reschedule Cost Textbox
16. (If Fee Applies) Select Card on File or Add New Card
17. (Optional: Add Note) Enter Reason for Rescheduling in Reason Textbox
18. Click Reconfirmed Dates and Policy with Customer Checkbox
19. Click “Confirm” Button

Reschedule a Session

Reschedule a Program