Manage Participants
Add Participant
Click "Menu"
Click "Your Profile"
Click “+ Add” Button
On Add Participant Page,
Enter Participant's First Name
Enter Participant's Last Name
(Optional) Select Participant's Pronouns
Enter Participant's Date of Birth
(Optional) Enter Participant's Medical Considerations
Example: "Lactose Intolerant"
(Optional) Enter Participant's Allergies
Example: "Peanuts"
(Optional) Enter any Notes
Example: "Also goes by the name Kat"
(Optional) Click “Add Photo” Button
(Optional) Select Photo from Computer
(Optional) Click Open
(If Needed) Crop image in Crop Image modal window
(If Needed) Click “Save Changes” Button in Crop Image modal window
Click “Save” Button
Edit Participant
Click "Menu"
Click "Your Profile"
Click on Participant
Click "Edit" Button
Make edits or changes
Click "Save" Button
Remove Participant
Click "Menu"
Click "Your Profile"
Click on Participant
Click "Remove" Button
Click "Remove" to Confirm
Manage Customer Information
Edit Personal Information
Use this feature to:
Edit Customer First and Last Name
Edit Customer Address
Edit Emergency Contact's Name
Edit Emergency Contact's Number
Click "Menu"
Click "Your Profile"
Click "Personal Info"
Click "Edit" Button
Make edits or changes
Click "Save Button"
Change Phone Number
Steps:
Click "Menu"
Click "Your Profile"
Find Phone Number
Click "Change" Button
In Phone Number Modal Window:
Add New Phone Number into Text Box
Click "Get Code" Button
Find Code Sent Via Text
Enter Code
Change Email Address
Steps:
Click "Your Profile"
Click "Personal Info"
Find Email Address
Click "Change" Button
In Email Modal Window:
Add New Email into Text Box
Click "Get Code" Button
Find Code in Email Inbox
Enter Code
Manage Transaction History
View Transaction History
Click "Menu"
Click "Your Profile"
Click "Transaction History"
Download Receipt
Click "Menu"
Click "Your Profile"
Click "Transaction History"
Find Transaction
Click "Download" Button
Manage Cards
Add Card on File
Click "Menu"
Click "Your Profile"
Click "My Cards"
Click "+ Add New Card" Button
Enter Card Number into Card Number Textbox
Enter Expiration Date in Expiration Date Textbox
Enter CVV into CVV Textbox
Click "Add Card" Button
Delete Card on File
Click "Menu"
Click "Your Profile"
Click "My Cards"
Find Card
Click "Delete" Button
Manage Promo Codes
View Available Promo Codes
Click "Menu"
Click "Your Profile"
Click "Promo Codes"
Sign Out of Customer Hub
Click "Menu"
Click "Your Profile"
Click "Sign Out" Button