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Employee Mobile App
Help with Mobile App
Help with Mobile App
Alexander Richards avatar
Written by Alexander Richards
Updated over a week ago

Step 1: Completely Close and Reopen App

  1. Open App Switcher

  2. Swipe right until you find the FunJoin App

  3. Swipe up to close FunJoin App

  4. Return to Home Screen

  5. Tap FunJoin App Icon to open

More Help: Quit and Reopen an App on iPhone Apple Support Article

Check: Did that solve your problem? If not, proceed to Step 2.

Step 2: Update the App in App Store

  1. Find FunJoin App in Apple App Store

  2. Tap "Update" Button

More Help: Update Apps Apple Support Article

Check: Did that solve your problem? If not, proceed to Step 3.

Step 3: Log Out and Log Back In

If you cannot Log In, skip to Step 4.

  1. Tap "Mentions" in Tab Bar

  2. Tap Employee Profile Image (Upper Right-Hand Corner)

  3. Tap "Log Out" Button

  4. Tap "OK" on Log Out Warning Message

  5. Login

Check: Did that solve your problem? If not, proceed to Step 4.

Step 4: Disconnect and Reconnect to Server

If you are Logged In:

  1. Tap "Mentions" in Tab Bar

  2. Tap Employee Profile Image (Upper Right-Hand Corner)

  3. Tap "Change Server" Button

  4. Reconnect to Server:

    1. Scan QR Code to Connect or Use Link to Connect

If You Are Not Logged In:

  1. Tap "Change Server" Button

  2. Reconnect to Server:

    1. Scan QR Code to Connect or Use Link to Connect

Check: Did that solve your problem? If not, proceed to Step 5.

Step 5: Delete and Redownload App

  1. Long-Press the FunJoin App Icon

  2. Tap "Remove App"

  3. Tap "Delete App"

  4. Download FunJoin App

  5. Scan QR Code or Use Link to Connect

  6. Login

More Help: Remove Apps From iPhone Apple Support Article and Download Apps to iPhone Apple Support Article
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