You have the ability to add a deadline to Scheduling in the Customer Hub. When active, Customers will not be able to Schedule a Session or Program a set number of days before the Session or Program starts.
You can think of this feature as adding a Cut-Off Policy or Scheduling Deadline. This is an optional feature that can be turned on or off at any time. This Scheduling Deadline applies to all your Programs and Sessions, across all Fun Boxes and Locations.
Use this feature if you do not want Customers Scheduling at the last minute.
Getting to Know Scheduling Deadline:
Program Scheduling Stop: Customer cannot Schedule a Program in the Customer Hub this many days prior to the Program start date.
Session Scheduling Stop: Customer cannot Schedule a Session in the Customer Hub this many days prior to the Session.
Note: These do not need to be the same amount of days. You can have one active and the other turned off.
Example:
A Summer Camp offers One Day Sessions and Week Long Programs. They want to implement a Scheduling Deadline.
Program Schedule Stop (7 Days)
Customers will not be able to Schedule this Program within 7 days of the Program beginning. If the Program starts Monday, July 16th, they will need to Schedule by Sunday, July 8th.
Session Schedule Stop (3 Days)
Customers will not be able to Schedule a Session within 3 days of the Session. If the Session occurs Saturday, July 7th, they will need to Schedule by Tuesday, July 3rd.
Admin. Tip:
Scheduling Stops do not apply to administrators. You can Schedule Participants at any time, even after the deadline, in the Admin. Panel.
Turning On the Scheduling Stop
Click Settings Link in Top Menu Bar
Click Customer Hub Tab under Settings
Click the General Rules Sub Tab
Click Edit Button (Pencil) in Scheduling Box
Set Program Scheduling Stop
Enter Number of Days
Set Sessions Scheduling Stop
Enter Number of Days
Click Save
Turning Off the Scheduling Stop
Click Settings Link in Top Menu Bar
Click Customer Hub Tab under Settings
Click the General Rules Sub Tab
Click Edit Button (Pencil) in Scheduling Box
Set Program Scheduling Stop
0 Days (Turns Off)
Set Sessions Scheduling Stop
0 Days (Turns Off)
Click Save